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Futuristic Tech Cube

Artificial Intelligence (AI) Policy 

AI at Boice Willis Clinic, PA: Supporting Your Care with Technology and Trust

At Boice Willis Clinic, PA, we use technology—including artificial intelligence (AI)—to support our care teams and improve the patient experience. AI is a broad term that includes different types of computer tools, which have been used in healthcare for many years. These tools can help organize information, support clinical decision making, and reduce administrative tasks so our providers can focus more fully on you.


As technology evolves, our commitment stays the same: using AI safely, responsibly, and in ways that protect your privacy and support high quality care.


AI does not replace your healthcare provider. Every medical decision is made by you and your care team, using their clinical training, judgment, and experience​

How Boice Willis Clinic, PA Uses AI to Support Your Care

We use a mix of established technology and newer AI enabled tools to support patient care and clinic operations. Examples may include:


Supporting Clinical Care


Some AI enabled tools help organize and summarize medical information in the electronic health record. These tools can assist providers by presenting relevant details more efficiently, helping ensure accurate and complete documentation.
 

Improving Visit Focus
 

With your permission, certain tools may assist during your visit by helping capture information discussed between you and your provider. This allows your provider to spend less time typing or writing notes and more time listening and engaging directly with you.


Participation is always optional, and your provider will let you know if a tool like this is being used.


Enhancing Operations and Scheduling


AI supported systems may also help with scheduling, workflow planning, or insurance related tasks. These tools operate behind the scenes to reduce delays, improve coordination, and help care teams work more efficiently.

Your Privacy and Choice Come First


Your privacy is a priority. When we use AI supported tools:

 

  • Your consent is respected for any tool that listens during a visit.

  • Recordings or data are used only for care and documentation purposes.

  • Health information is protected under HIPAA and clinic privacy policies.

  • AI tools do not make medical decisions on their own.


You may always ask questions or decline participation without affecting your care.

Responsible Use of AI at Boice Willis Clinic
 

We evaluate technology carefully before it is used in patient care. This includes reviews for:

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  • Privacy and security protections

  • Clinical appropriateness

  • Compliance with healthcare and legal requirements

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Our providers and staff receive guidance on responsible and appropriate use of technology to ensure that AI serves as a supportive tool—not a replacement for human care.


Understanding AI in Your Care


AI can help healthcare teams by identifying patterns, organizing information, and managing routine tasks. However:

 

  • AI does not diagnose or decide treatment.

  • Licensed clinicians remain fully responsible for your care.

  • Human judgment and compassion guide every decision.


Technology is used to support the relationship between you and your care team, not replace it.


Please check back here for updates.


Questions?

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If you have questions about how Boice Willis Clinic, PA uses AI or technology in your care, please speak with your provider.

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